# IT Support — Mimir Lab

> IT support, data recovery, hardware and mobile repairs, networks and cabling across Ticino. From CHF 80.

One-off jobs, not projects. Clear quote before starting, no VAT (below the Swiss threshold: 8.1%
less).

## IT Support & Helpdesk — from CHF 80
- Remote — CHF 80–120
- On-site — CHF 90–130/h
- New PC setup — CHF 150–250
- "PC like new" — CHF 120–180

## Emergency Data Recovery — from CHF 80
- Diagnosis — CHF 80–150
- Logical — from CHF 200
- Physical / RAID and forensic — on quote

## Hardware & Repairs — from CHF 60
- Diagnostics — CHF 60–90
- Component-level — from CHF 120
- Custom workstation — from CHF 200 + parts

## Mobile Repair — from CHF 90
- Screen — CHF 90–280
- Battery — CHF 60–110
- Liquid damage — CHF 80–150
- Component-level — CHF 150–350
- Diagnosis — CHF 0 if you proceed / CHF 30 if returned

## Networks & Data Cabling — from CHF 150
- Site visit — CHF 150–300
- Audit — CHF 400–800
- NAS+RAID — from CHF 600 + hardware
- Small-office cabling — CHF 1'200–3'000 (materials excluded)

## Device Management — from CHF 150
- Small-fleet MDM setup — from CHF 1'500
- Third-party MDM licence — ~CHF 2–8/device/month (separate from the fee)

## IT support subscription — from CHF 150/month
- Basic — CHF 150–250/month: monitoring + backup, fixes ≤2h/month included, 48h response
- Light — CHF 300–400/month: everything in Basic + proactive maintenance, ≤4h/month included, 24h response

## Legal boundary
Data cabling and racks are low-voltage, outside the ESTI/OIBT regime → done in-house. High-voltage
electrical work requires an authorised electrician (NIV licence).

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## Contact

- Free diagnosis, 15 minutes — WhatsApp: https://wa.me/41798735087
- Email: g.sechi@mimirlab.net
- Phone: +41 79 873 50 87
- Mimir Lab di Sechi Gabriele, Ticino, Svizzera