# Customer assistant — Mimir Lab

> An assistant that answers clients with the company's information, on WhatsApp, email or chat. From CHF 1'900 for one channel.

Not a generic chatbot: it knows when to answer and when to hand the conversation to a person.

| Service | Price | What it does | Where |
|---|---|---|---|
| Single-channel assistant | from CHF 1'900 | Answers frequent questions (hours, prices, availability, bookings); hands off-scope questions to a person | One channel of choice: WhatsApp Business, email or site chat. Written only |

## Larger projects
I've only been building assistants for a short while: I build in public, one client at a time, and only publish what I've delivered. Assistants on several channels or across a lot of documents: no public price, we talk about it in a diagnosis.

## Site and assistant together
AI Starter and AI Pro: site with the assistant as a chat, a single monthly fee → /en/servizi/siti-web.md

## Assistant or automation?
The assistant talks to clients; the automation (/en/servizi/automazioni.md) moves data between programs. Maintenance after delivery: Care Plus plan, CHF 790/month (/en/servizi.md).

## Pricing, plainly
- VAT: no VAT, below the Swiss threshold. The price you see is the price you pay.
- "From": this is the price of the smallest tier; it rises with the number of pages, automations or channels. The exact price is fixed in writing before I start.
- Subscriptions: no minimum commitment, cancel any time, effective end of month.
- Site bought outright: first year of hosting and domain included; from year two, "Hosting only" at CHF 240/year, or free handover of code and domain.

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## Contact

- Free diagnosis, 30 minutes — WhatsApp: https://mimirlab.net/wa
- Email: g.sechi@mimirlab.net
- Mimir Lab di Sechi Gabriele, Ticino, Svizzera